Trust & Transparency
How we look after your information.
This page is maintained by MAD Design Studios to answer common questions about how we handle enquiries, consultations and personal information submitted via this platform. It is editable project content, not an independent certification.
About MAD Design Studios
MAD Design Studios is an architecture, interior design, kitchens, joinery and furniture manufacturing studio based in South Africa, with studios in Durban and Johannesburg, working with clients on projects nationwide.
Privacy & data protection
- Information is collected solely to respond to enquiries and consultations.
- Personal information is stored securely on our hosted backend.
- Your information is never sold to third parties.
- You may request access, correction or deletion of your information at any time.
- We operate in line with the Protection of Personal Information Act (POPIA, RSA).
For full detail, see our Privacy Policy.
The consultation process
- Consultation requests do not constitute a binding agreement.
- Project appointments are confirmed separately by our team.
- Quotations are issued only after a consultation and scope assessment.
See our Terms of Use for the full terms covering use of this platform.
What we collect
- Your name, email address and phone number.
- Details about your project, budget range and preferred contact method.
- Any reference images or documents you choose to upload.
- When you book a consultation, your selected time slot via our scheduling partner (Calendly).
Contact us
MAD Design Studios
South Africa — Durban & Johannesburg
Last updated 19 June 2026.